Delivery Policy

Contactless Home Delivery

In order to protect the health of your household and our delivery partners, signatures for home delivery are no longer required.

For most items*, we charge a flat delivery fee per order as listed below:   

                    *Charge delivery fee TWICE, if need to be delivered and picked up.

Please note that these delivery times are estimates only, and actual delivery times may vary. We are not responsible for any delay, late delivery or failure to deliver. Where practicable, we will provide you with notice of such delay as soon as reasonably possible. Orders placed on Friday after 12 pm, weekends and public holidays will be shipped on the next business day.

Free Contactless Home Delivery* Storewide When You Spend Over $100

Spend over $100 in one transaction online and have your order delivered to any street address in 3977,3810 for FREE!

*Exclusions apply.

This offer is available from 3rd April 2020. SMART SHOPPING reserves the right to modify or end this offer without notice.

Bulky & Fragile Item Orders

For bulky orders or orders containing large or fragile items we charge a delivery fee based on the delivery destination and your items. The cost of delivery will need to call shop to confirm.

Authority to Leave

At the checkout, you may grant the carrier authority to leave some goods at the delivery address even if unattended. However, please note that neither SMART SHOPPING nor the carrier will be liable for loss or theft of the goods and the goods will be left at your risk. In addition, the carrier retains the discretion not to leave the goods unattended, including where the carrier deems it to be unsafe to do so.

Re-delivery Fees

Please note that should the order be unable to be delivered to or left at the delivery address, a re-delivery fee of $15 may apply.